Waiting for my waiting week for unemployment benefits to be over is driving me crazy. This whole process really tests my need to know NOW. I think I can probably deal with just about anything, once I know what it is, but I just hate the uncertainty of not knowing what happens next, how long it will take, when I should start worrying. The attitude of some of the staff at the Oregon Unemployment Office doesn't exactly help either.
While the employment counselor I talked to yesterday during the in person part of the intake interview was absolutely lovely, the person I talked to on the phone as I was seeking help checking my claim status online this morning had a voice as grey as her personality, which was better suited to guarding a bridge somewhere than being a frontline "helper" for a process that would be confusing even if one weren't dealing with the emotional baggage of a mass layoff. Normally, I prefer to take care of this sort of thing online, but since online was giving me error messages, I was forced to call and speak to what in the eyes of the unemployment office passes for a human. She had absolutely no phone manners or grace whatsoever and clearly thought I was a complete f*cktard. I don't expect a parade in my honor, but as a professional who has been gainfully employed for the last 20 years (and pays taxes to help fund civil service positions like hers!), I do expect to be treated with just a modicum of respect and not like some kind of lazy half-wit just because I do not (after a week) know Oregon State Unemployment Code inside and out. This is the first time in my adult life that I have ever been without a job or sought unemployment benefits of any kind. I am not exactly a drain on the system. It is bad enough being in a position to have to ask for help. They could at least leave a person just a little bit of dignity.